| Shipping |
Most orders will ship within 1-4 business days and delivery time is based on the carrier and your location. All orders ship either UPS or USPS. When order is placed you will receive a confirmation via email. When we ship your order you will receive a shipping notification via email with your tracking number. When you receive your order please inspect it in a timely manner. We take extra caution to carefully wrap and pack all items due to their fragile nature but realize that breakage may occur during transit although it is extremely rare. We promise we find this situation just as upsetting as you do! If you have any issues please see our Return and Refund Policy.

| Local Delivery |
Local delivery is available for orders $65.00+ and there is a $3 delivery charge. Delivery is available within 15 miles of our location in Collinsville, IL. You will receive a text message to confirm delivery details. All deliveries are typically made within 1-5 business days from order date.

| Local Pick-up |
Porch pick up is always free and you will receive a text message when your order is ready for pick up. Orders are typically ready within 1-3 business days, with exceptions during the holiday season. Orders will be placed in a semi-temperature controlled cooler to help keep candles cool and to prevent melting.